Shipping & Delivery Policy

For UltraSolz.com – Digital Services Provider

At UltraSolz, we specialize in delivering custom digital solutions, including web development, SEO, and online marketing services. As our offerings are entirely digital, this policy outlines how we manage project timelines, deliverables, and client communication to ensure a seamless experience.

1. Delivery of Services

  • Digital Deliverables: All work, including websites, SEO strategies, reports, or design files, will be delivered electronically via email, cloud storage (e.g., Google Drive), or shared project management tools (e.g., Trello, Asana).

  • Timelines: Project deadlines and milestones will be agreed upon during onboarding and documented in your service contract.

  • Completion Confirmation: You’ll receive a formal notification (email or platform alert) once deliverables are ready for review.

2. Service Timelines

  • Estimated Turnaround: Timeframes vary by project complexity. For example:

    • Basic website setup: 7–14 days

    • SEO strategy plan: 10–20 days

    • Custom web development: 30–60 days

  • Delays: Unforeseen delays (e.g., technical issues, third-party dependencies) will be communicated promptly. If delays are caused by UltraSolz, we’ll offer compensation (e.g., extended support or discounts).

3. Client Responsibilities

To avoid delays, clients must:

  • Provide requested assets (e.g., logos, content, access to hosting) by agreed deadlines.

  • Respond to feedback requests within 48–72 hours during the revision phase.

  • Notify us immediately of changes to project scope or contact information.

4. Revisions & Edits

  • Revisions are included in your service package and must align with the original project scope.

  • Major changes post-approval may require additional time and fees.

5. Delivery Issues

If you encounter problems accessing deliverables:

  1. Check Spam/Junk Folders for emails with links or files.

  2. Contact Us at info@ultrasolz.com within 3 days of expected delivery.

  3. We’ll resend materials or provide alternative access within 24 hours.

6. No Physical Shipping

As a digital service provider, UltraSolz does not ship physical products. All work is delivered electronically.

7. Contact Us

For questions about project timelines or deliverables:

  • Email: info@ultrasolz.com

  • Phone: +19295431450‬

  • Business Hours: [Insert Hours, e.g., Mon–Fri, 9 AM – 5 PM EST]

Note: This policy ensures clarity and accountability for both UltraSolz and our clients. Terms may be updated periodically, and changes will be reflected on this page.