Privacy Policy

For UltraSolz.com – Digital Services Provider

At UltraSolz, we aim to provide flexible and transparent terms for canceling services while ensuring fairness to both clients and our team. Below are the guidelines for canceling projects, subscriptions, or ongoing services.

1. Project Cancellation

  • Before Work Begins:

    • You may cancel a project at no cost and receive a full refund if requested before work commences.

    • Notify us via email at  info@ultrasolz.com to initiate the process.

  • Mid-Project Cancellation:

    • If work has already started, cancellation requests will be reviewed on a case-by-case basis.

    • You may be charged for work completed up to the cancellation date, with a partial refund issued for the remaining balance.

    • Example: If 40% of the project is completed, 60% of the unused funds may be refunded.

  • Non-Refundable Deposits:

    • Custom projects (e.g., web development) require a deposit to begin work. This deposit is non-refundable once the project is underway.

2. Subscription or Ongoing Services (e.g., SEO, Maintenance)

  • Monthly/Recurring Plans:

    • You may cancel your subscription at any time by emailing  info@ultrasolz.com at least 7 days before your next billing cycle.

    • No prorated refunds will be issued for partial billing periods.

    • Services will continue until the end of the current billing cycle.

  • Contract-Based Services:

    • If you’re under a fixed-term contract (e.g., 6-month SEO plan), early termination may incur a fee equal to 50% of the remaining contract value.

3. Client Responsibilities

  • Provide written notice of cancellation via email.

  • Settle any outstanding payments for work completed prior to cancellation.

  • Return or delete proprietary materials (e.g., code, strategy documents) shared by UltraSolz, if applicable.

4. Cancellation by UltraSolz

We reserve the right to cancel a project or service under exceptional circumstances, including:

  • Non-payment: Failure to settle invoices within 7 days of the due date.

  • Breach of Contract: Violation of agreed terms (e.g., misuse of deliverables, abusive conduct).

  • Force Majeure: Unforeseen events (e.g., natural disasters, legal restrictions) preventing service delivery.

  • In such cases, we’ll notify you via email and issue a prorated refund for any unfulfilled services.

5. Effects of Cancellation

  • All project work will halt immediately upon cancellation.

  • UltraSolz retains ownership of incomplete deliverables until full payment is received.

  • Access to shared tools (e.g., Trello boards, Google Drive folders) may be revoked.

6. How to Request Cancellation

  1. Email info@ultrasolz.com with the subject line: Cancellation Request – [Your Project Name].

  2. Include:

    • Your full name and contact details.

    • Reason for cancellation (optional).

    • Preferred cancellation date.

  3. We’ll confirm your request within 2 business days and outline next steps.

7. Contact Us

For questions about cancellations:

  • Email: info@ultrasolz.com

  • Phone: +19295431450‬

  • Business Hours: [Insert Hours, e.g., Mon–Fri, 9 AM – 5 PM EST]

Note: UltraSolz reserves the right to update this policy. Changes will be posted on this page, and clients are encouraged to review it periodically.